Various different packages to fit all price points.
Start with a trial and upgrade any time.
Only pay for the number of seats you want
Access to all features as standard for one monthly amount. No hidden surprises.
We want to make sure Insights is working for your business
Ongoing priority support to maximise your value from Insights
Annual commitment
Free standard onboarding
POA for bespoke onboarding
| Number of 1st line engineers | engineers | ||
| Number of tickets closed by one 1st line engineer per day | tickets | ||
| What is their fully loaded, hourly cost? (Salary, benefits, tax, and running the business) |
£ | per hour | |
| Number of minutes per ticket Insights saves (We're seeing between 2 and 10 in the real world) |
minutes | ||
| Per engineer | All engineers | ||
| Minutes saved per month (17 working days) | |||
| Cost savings per month | |||
| Investment of Insights ( per 5 engineers per month) | per month | ||
| Total saved per month for all engineers | |||
| Saving / capacity created per month (Total saved - Investment) |
Provided for illustrative purposes only
Savings measured as percentage of salary (time freed up per technician using Insigths), minus the cost of Insights
We offer a free, fully-featured, two week trial with no payment information required. You can have your whole team using Insights within 15 minutes.
Insights is a suite of tools for Connectwise that allow your technicians to improve their First Time Fix Rate.
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