Insights User Guide

Feature - Insert Time Entries and Notes

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Video duration: 1m 25s - Last updated: 15 July 2024


Any output generated by Insights can be automatically inserted into ConnectWise as a Time Entry or Ticket Note.

Access the Insert screen from the left hand menu or click the "Insert Note or Time Entry" button underneath any Insights-generated content.

Insert Time Entries from any generated output Insert Time Entries from any generated output
Insert Time Entries Directly into ConnectWise Insert Time Entries and Notes directly into ConnectWise

The insert screen mirrors that of the ConnectWise pop-up window, but is of course pre-populated with the output from Insights.

Confirmation before Time Entry Insert Confirmation before insert

A final confirmation screen is shown before your Note or Time Entry is inserted into ConnectWise.

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